Administration/customer service
Experienced in customer support, general administration, data entry, validation of legal information, and maintenance of the filing system for legal documents.

Credit control/debt collection
payment allocations, debt collecting, and dealing with customer invoice and account queries.

Translating / Proof-reading
 Ten years experience as a freelance translator (Dutch) and proof reader (Dutch/English), for clients in Holland, and the UK.
Internet research/market research

Research
Extensive experience in the field of website research, including the gathering of corporate, economic and new product information, and in conducting market research.

Communication / Promotion
Providing promotional support and voice-over work for UK and overseas companies

Experience:
I have chosen 'Word' as my main skill as no other skill on the list to choose from really suited my main skill which is Administration/customer service

Education and Training:
I have had years of ongoing administrative and customer service training, working for several employers
Also done:
Fundamentals of Customer Service - course
Effective Time Management for You - course

References available on request:
yes