I am Graham Roberts-Phelps. I offer workshops, consulting, know-how and conference presentations in the following core specialist areas:
1. Sales, account management and business development
2. Brilliant Customer Service, including best practice development and research
3. Working Smarter - time and lifestyle management
Previously a top-performing IT and solution sales professional, sales manager and marketing director, I now work as a consultant, trainer and speaker with many large organisations developing people at all levels, to achieve higher standards of performance. Over the past 15 years I have trained and advised thousands of people, in hundreds of companies, across dozens of countries.
I have also written many books, published around the world.
Experience:
More information upon request.
Education and Training:
Master trainer in NLP and walking expert on sales and customer service.
References available on request:
yes
Admin/Secretarial
- Data Entry
- Database Management
- Medical Transcription
- Mail Shots
- Office Management
- Presentation Formatting
- Telephone Services
- Transcription
- Word Processing
- General Virtual Assistance
Accounting/Legal
- Bookkeeping
- Management Consulting
Design
- Brochure Design
- Desktop Publishing
- Graphic Design
- Letterhead
- Logo Design
- Photography
- Printing
IT/Web/Programming
- Internet Marketing & SEM
- Web Design
Marketing/Sales/PR
- Advertising
- Customer Service
- Lead Generation
- Marketing
- Public Relations (PR)
- Sales
- Telemarketing
- Telesales
Organising/Planning
- Event Planning
- Exhibition Assistance
- Travel Planning
Research
- Competitor Research
- Customer Research
- Financial Research
- Internet Research
- Legal Research
- Market Research
- General Research
Writing/Translation
- Copy editing/writing
- Creative Writing
- Journalism
- Translation
- Web Content