I am Graham Roberts-Phelps. I offer workshops, consulting, know-how and conference presentations in the following core specialist areas:

1. Sales, account management and business development
2. Brilliant Customer Service, including best practice development and research
3. Working Smarter - time and lifestyle management

Previously a top-performing IT and solution sales professional, sales manager and marketing director, I now work as a consultant, trainer and speaker with many large organisations developing people at all levels, to achieve higher standards of performance. Over the past 15 years I have trained and advised thousands of people, in hundreds of companies, across dozens of countries.

I have also written many books, published around the world.

Experience:
More information upon request.

Education and Training:
Master trainer in NLP and walking expert on sales and customer service.

References available on request:
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