Complaint Handling Projects

Seeking help taking legal action regarding an Amazon matter

Seeking help taking legal action regarding an Amazon matter . My account is currently active but I have suffered from false IP complaints based on weak and invalid Design Rights and also IP complaints that were not even backed by design rights. The products I sell on amazon are very generic, common products - which are very plain in design and have been sold online through numerous high street brands for years before the Design Right's used against me were made.( I have proof of this). My product listing on Amazon itself was even created before some of the Design Rights' registration dates therefore it's impossible that I've copied them . There have been multiple reports made in bad faith, the first time it happened I was coerced into making a payment to have the complaint retracted . After researching I feel It's highly likely I could get these Design Rights which have been used in bad faith invalidated by submitting a DF19A form with the IP Office, as they've been used to harm other seller's like myself and boost their own sales, as well as being an exact copy of a product that has existed long before. The most recent complaint was pretty much anonymous , a gmail email address was left and a link to a similar amazon product , however the case for this is very weak as it isn't supported with a Design Right - which Amazon usually requires, however Amazon often takes the side of complainants without conducting proper checks, I'm not sure if this complaint was by a new seller or the old seller who made the previous complaints. I contacted them and the only response I got was that I'm apparently 'taking their sales' Due to my listings being deactivated multiple times I've lost the organic search ranks I invested a lot in to achieve , I also paid for PPC advertising on Amazon, at large amount of stock, I've had to pay freelancers to help to fix issues in my listings as a result of the complaints. My sales have dropped by over 70%, The loss in sales has meant I have struggled to pay my outgoings such as tax, stock and other business costs , this has caused severe financial problems within the business. If you are able to help in any way please let me know

Sri lankan (Sri lanka based) lawyer needed

A UK company and person tried to buy land from Sri Lanka-based citizens and were defrauded. They want help filing a police complaint and assistance with further steps. Unable to EVER come to Sri Lanka. I am a citizen but have NO ID card.

Seeking Native English Speaker to Handle Incoming Calls

Description: We are a small but growing Polish-run construction company based in the UK, specialising in external wall insulation (EWI). We are looking for a reliable and professional English-speaking person to answer incoming phone calls from potential clients and take basic enquiry details. You don’t need technical knowledge — just a friendly, clear voice and good communication skills. We will provide a simple script and a list of what to ask the caller. Your tasks will include: Answering phone calls during business hours (we’ll agree times in advance) Taking basic details: name, postcode, phone number, type of enquiry Logging the information into a simple online form or sending it to us by message/email Scheduling callbacks when necessary Requirements: Native English speaker or near-native fluency Friendly and professional phone manner Reliable access to a quiet place to take calls Punctual and organised Preferred: Previous experience in receptionist, VA, or customer service roles Based in the UK or familiar with UK time zone Type of contract: Freelance / self-employed This is not a full-time role. Perfect for someone looking for flexible hours and extra income. Payment: To be discussed — we’re open to either: Pay-per-call model or Flat monthly fee (e.g. for handling up to X calls/month) We are looking for someone long-term who will become part of our trusted team. If you're interested, please apply with a short message about your experience and availability. We look forward to hearing from you!

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Support with Ombudsman Complaint and SSE Overcharging Issue

My client has been consistently overcharged by SSE for electricity since the COVID period. I am looking for someone with experience in utility billing disputes to assist in preparing and progressing a complaint to the Energy Ombudsman. If you have previous experience dealing with SSE or similar cases, that would be a significant advantage.

Transport Manager

Looking for someone to handle our daily transport and improve on putting procedures in place.

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Zapier: Sync SigParser to Google Contacts and Bexio

Zapier Expert Needed: Sync SigParser Contacts to Google Contacts and Bexio We are a small but growing solar accessory supplier based in Switzerland. We're looking to automate our contact management flow using Zapier, SigParser, Google Contacts, and Bexio. We need someone to set up a robust and reliable automation that reads newly identified contacts from SigParser, adds/updates them in Google Contacts, and creates the corresponding contact in Bexio (with organization and person split correctly as well as type of contact). The automation should be able to handle multiple contacts at once and should be able to handle any changes or updates to the contact information in SigParser or Google Contacts as well as Bexio. The automation should also be able to handle any errors that may occur during the process and should provide clear error messages to the user. We are looking for someone with experience in Zapier, SigParser, Google Contacts, and Bexio who can work quickly and efficiently to set up the automation. Please provide us with your quote for the project and your availability to start working on it.

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Accounts help

I’m looking for support managing three limited companies. Only one is currently trading, but I need to keep all three active for the foreseeable future. I want to ensure all Companies House obligations are met for each company. My previous accountant has been overcharging—providing minimal service while charging for full accounts. I’m now looking to take control and handle this more efficiently. Ideally, I’d like to pay a fixed monthly fee to stay on top of all filing requirements and keep everything up to date.

Looking for a HubSpot EXPERT CMS/ CRM

I have a start-up business. We plan to use Hub Spot for CRM and sales lead management and customer sign-ups. Email marketing and business whatsapp Will have sales team to have their own login and add leads in the HubSpot CRM as well If you are fully versed with HubSpot and have experience to handle it then I like to hear from you. This is a one time set up requirement and training provided with 3 separate post set up sessions

Google Search Console expert needed

We are seeking an experienced expert to help us resolve the attached issues. Ideally, you have successfully handled similar problems and can provide clear guidance to our developer for effective resolution. Please place a bid only if you have proven expertise in this area — we are looking for efficient solutions and do not want to waste time. We need someone who can point out issues, and my team will fix those. Should be fixed within the next 3 to 4 days at max PAYMENT WILL BE MADE ONLY IF ALL THE PAGES POSTED ETC. ARE CRAWLED + INDEXED

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We are looking for a freelancer in Spain

We are looking for a freelancer in Spain to handle the intermediation between our company and supplier companies in Spain. This is a part-time, home-based position. Requirements: The candidate must be fluent in Spanish and fluent in English, French, or Arabic. --------------------- Buscamos un freelance en España para gestionar la intermediación entre nuestra empresa y empresas proveedoras en España. Es un trabajo desde casa a tiempo parcial. términos : El candidato deberá hablar español con fluidez y también inglés con fluidez o francés o árabe.

Freelance Admin Support for Communication & Scheduling

I’m looking for a friendly and efficient freelance admin support professional to help me with managing client communications and scheduling tasks. If you enjoy helping others and have a knack for organization, this could be a great fit for you. The position involves responding to client messages and calls, and booking online meetings. I’m offering $19 per hour for this freelance role. Here’s what I need help with: - Responding to client messages and calls - Scheduling and booking online meetings What I’m looking for: - Someone with experience in administrative support - Excellent communication skills - Ability to handle multiple tasks efficiently - Proficiency in using scheduling and communication tools If you have relevant experience and are available to help, I’d love to hear from you. Please share some details about your previous roles and your availability.

NeuroBridge Clinics

I’m leading a student-run initiative called NeuroBridge Clinics, which brings free stroke awareness and neurological screenings to underserved communities. I need help with two key things: 1. A very simple one-page website (with info about our mission, a contact form, and a short event section). 2. Outreach to secure one local clinic or healthcare professional who would be willing to host or collaborate on a screening event. I’ll give you the script, location, and sample contacts — just need you to handle outreach (email/call) and confirm a lead. The budget is $110 total and the project timeline is around 10–14 days. I’ll handle design assets like logos or flyers myself — just need your help with the website and clinic outreach.

Regarding AI agent SEtup

The outreach strategy 2. AI agent setup 3. Support handling and pricing

Seeking Spanish and English speaking VA

Hola, Need someone to start immediately. I'm seeking someone who speaks English and Spanish from anywhere in the world (you need to be around during the day to make calls) to help me find a house for rent in Mexico. This is per hour with a bonus when you find me the house I move into. This is part time work upto 10-12 hours per week for someone who works from home, is intelligent, can read and follow English instructions easily, doesn't get upset by every little thing, can handle a strong personality, is reliable, respectful, and is a fast worker. There is a bonus if you find me the house I move into. Please message me for more details. Gracias

WordPress Designer & Developer (Luxury Real Estate Website)

Hi there, We need a qualified WordPress web designer & developer who can handle everything from design to development and make the site go live without back and forth. Preferably someone who has experience with real estate websites and understands what a high-end, SEO-friendly website should look and feel like. It’s for a luxury real estate development in Accra, Ghana. Here’s what needs to be done: Design upgrade – Fonts, layout, section structure, spacing, visuals. The current site lacks a proper design feel and doesn’t allow enough space to include key information. SEO improvement – We want it to be fully SEO-friendly. Fast, responsive, and optimized. Full development & implementation – Not just mockups. We need someone who can build and launch the actual site in WordPress. We’ll be adding more detailed sections like: Project details Apartment options Investment benefits Facilities Construction progress Testimonials Blog, Contact, FAQs, Gallery, Location map And live chat integration What I’m looking for: Someone who has done similar work before (real estate or luxury-style websites especially) Can show 2-3 similar websites they’ve built Knows how to structure a site for SEO and good user experience Has a good design sense – not just a developer If you're a one-man team or a small team who can handle all this smoothly, please reach out with your sample work, timeline, and pricing. We want to move fast.

Mixed Text Transcription/american from Printed document

I'm in need of a data entry professional who can help me transcribe and organize mixed data from word documents and images into a word document. Ideal candidate should have: - Excellent typing skills and attention to detail - Proficiency in Microsoft Word - Ability to handle mixed types of data (text and numeric) - Previous experience with data entry - Access to a laptop for efficient work Your tasks will include: - Accurately entering data from a variety of sources - Ensuring data is organized and presented in a clear and concise manner within a Word document I'm looking for someone who can offer a cost-effective solution for this project.

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Python Script for Email Scraping

I'm looking for a Python expert to create a web scraping script for me. The script needs to extract emails, currency, and language from the site https://www.merchantgenius.io/. Requirements: - The extracted data should be saved into an Excel file. - The script does not need to handle website login or authentication. - Checking for duplicate emails is not necessary. If this project goes well, I have around 50 more similar websites and would be interested in hiring you for a more permanent role.

Looking for a Vietnamese-speaking SEO freelancer.

We are handling various SEO projects and are looking for support from digital marketing freelancers, ideally based in Vietnam. The background is that we want to strengthen our resources in Southeast Asia by working with local experts. We provide SEO services to German companies and are looking to build a long-term partnership.

PDF Financial Document Query Bot

I'm looking for a user-friendly, reliable automation software that can process my uploaded PDF financial documents and respond to my queries about transaction summaries. The bot should be able to provide answers to any financial questions I pose, such as profits on a specific date. Key Requirements: - The software should be able to handle various types of financial documents, like invoices, credit card statements, and bank statements. - The bot should be able to handle queries related to transaction details, income and expenses summaries, and profit and loss calculations. Ideal Skills and Experience: - Strong experience in software development, particularly in creating automation software. - Familiarity with financial document processing. - Ability to create user-friendly interfaces.

Clarity Needed Regarding CIFAS Markers By Banks Legal Issue

Dear Sir/Madam I very much hope you are having a wonderful day and things are going well for you. Thank you so much for taking the time to read my proposal today in needing some help with a legal issue. That is very kind of you. I please wanted some clarity on the CIFAS markers that banks in the UK can apply to customers accounts for instances of Fraud. This is usually such as Application Fraud, opening an account under false identity. Further Money Laundering, such as making lots of large questionable deposits into a bank account. I have a relative who was worried about receiving a CIFAS marker and mentioned the following points. However after reading all the available literature the issue is not clear in certain areas. I think there is lots of instances when the CIFAS marker could be used incorrectly. 1) If a customer of a bank raises a chargeback for a transaction, such as £80. Both sides submit evidence, and the Merchants side has stronger evidence. Then the chargeback is lost and the merchant wins, could this result in a CIFAS marker placed by a bank please? This process is supposed to be a dispute resolution service, but wanted to hear if the CIFAS scheme would cover this. 2) If a customer of a bank raises multiple complaints, some which are not upheld and cannot be proven by the bank, or are unfounded complaints, could this result in a CIFAS marker please? From looking at all the evidence this most likely could result in account closure, as the banking relation could have broken down. However, would the CIFAS marker cover this area please? If anyone could kindly clarify the above please, as it seems the above questions fall into a grey area and i am really needing some concrete advice on this please. If anyone could kindly help my heart would go out to you and i would be forever grateful and thankful for your support. Hope you continue to have a wonderful life, filled with lots of happy and memorable experiences. With the very best of wishes and i sincerely hope you continue to have an amazing life.