Customer Service Projects

Novel editing service

I'm seeking a professional editor for my novel. The editing should encompass: - Grammar and Punctuation: Ensuring the manuscript is free from any grammatical or punctuation errors. - Plot and Character Development: Providing feedback and suggestions on the overall plot and the development of characters. - Language and Style: Enhancing the language and style of the writing to improve readability and engagement. Ideal candidates should have substantial experience in editing novels and a keen understanding of plot and character development.

Customer Happiness Champion

We’re looking for a Customer Happiness Champion to make sure our customers feel supported, happy, and confident in our service. You’ll also play a key role in following up deliveries, queries and qualifying new leads submitted by our lead generators, while keeping records up to date on our CRM. ⸻ What You’ll Do • Follow up with existing customers to ensure they’re satisfied and getting full value • Act as the key contact between customers and our partners to resolve queries • Submit and manage orders for new equipment or service upgrades • Qualify new leads submitted by our lead generators—confirm accuracy, gather missing info, and assess potential • Keep customer and lead records updated in our CRM • Identify opportunities for upsells, referrals, or further support • Share feedback to improve our customer journey as we grow ⸻ What We’re Looking For • A friendly, proactive communicator who genuinely enjoys helping others • Experience in customer service, account management, or support • Excellent organisation and attention to detail—you’re on top of follow-ups and processes • Confidence using tools like email, spreadsheets, CRM systems • A self-starter who can work independently in a remote setup • Bonus: Experience in payments or working with sales teams ⸻ Why Work With Us? • Flexible remote working • Make a meaningful impact with real customer relationships • Friendly, founder-led team with room to grow • Your voice will be heard as we shape better systems and experiences ⸻ To Apply: Please send your CV and a short note explaining why this role excites you. If you want to stand out, feel free to include a short video intro (optional, but always welcome). ⸻ Job Type: Part-time / Full-time Schedule: Flexible hours, remote Location: Remote (GMT+1 timezone preferred) Compensation: Rate per hour, depending on experience Experience: Customer service or account management: 1 year (preferred)

Need Freelancer to Bring Customer Support Projects Onboard

We are a professional team specializing in end-to-end customer support and email support services for businesses across industries such as e-commerce, SaaS, healthcare, and more. We are currently looking for a freelancer or business development expert who can help us bring in new customer support or email support processes to manage. Your role will be to identify businesses that need support services and connect them with us. We’ll take care of the rest — from onboarding to full service delivery.

Sewing services

I would like some information on your sewing services please. I would like 3 patches to be sewed on a tote bag with invisible thread. The patches dimensions are - 2 patches of 8.5x6.6cm cm and 1 patch of 14x12.5cm Bags and patches will be provided. At the moment, I would like to try your services with 30 bags. How much would it cost to sew 30 bags please ? What would be the time frame ? What are the options for payment and delivery please ? Many thanks in advance. Kind regards, Elodie

GLOBAL INFO CREDIT SERVICES LTD

Global Info Credit Services Ltd. is seeking a freelancer to implement their SEO strategy for DAEBT recovery, asset tracing, and credit reporting. The freelancer will work on implementing the strategy, which includes optimizing website content, building backlinks, and improving online visibility. The freelancer must have experience in SEO and be able to deliver results within a specified timeframe. The project will require a minimum of 10 hours per week and will be paid monthly. The freelancer must be able to communicate effectively and be available to answer questions and provide updates. The freelancer must also be able to work independently and be able to meet deadlines.

Comparison blog post for wedding videographers

We are seeking a talented writer to create a comparison blog post titled 'Top 10 Wedding Videographers'. The post should analyze various wedding videography service providers, highlighting their strengths, styles, pricing, and customer feedback. The goal is to provide potential clients with useful insights to help them choose the best service for their needs. Ideal candidates should have written this type blog post before, and possess strong research and writing skills. Need 100% human written blog post without AI

Customer Liaison Assistance

Client Liaison Assistant – Remote with Occasional Onsite (London) We are seeking a proactive and articulate Client Liaison Assistant to support our legal and company formation services in the Middle East. This is a remote role with the flexibility to attend in-person meetings at our London office (Teams location) when needed. Responsibilities include: Introducing new clients to our services Conducting initial product discussions and qualifying leads Collecting and organizing required documentation Seamlessly handing over qualified clients to our formation team The ideal candidate will be well-presented, eloquent, and experienced in customer-facing roles. Strong administrative skills and attention to detail are a must. If you thrive in a fast-paced environment and enjoy working with international clients, we’d love to hear from you.

Interior design and project services

Freelancer to procure Interior design projects Our website is WWW.WESTYLEHOMES.COM We are a high end Interior Design company with our own manufacturing supply chain and experienced project teams. We are looking for Freelancers who can procure Clients for us and on successful outcomes we pay up to 10% of the value of the project. Value of the contracts varies from £30k to 200k+. We would be also interested to partner with Interior Designers on projects.

New Client Onboarding Assistant - UK based only

We are seeking a proactive Client Onboarding Assistant to manage and enhance the experience of new clients joining our services. This role requires excellent communication skills to clearly explain company processes, service offerings, and ensure smooth transitions from initial contact to active engagement. You will liaise directly with clients, addressing queries and guiding them through onboarding steps with professionalism and efficiency. While primarily remote, flexibility to attend onsite meetings in London when needed is essential. The ideal candidate will be organized, client-focused, and confident in building strong relationships. Previous experience in customer-facing roles is preferred.

Small consultant services website

I need a freelancer who knows the wordpress and page builder Elementor for my small consultant services company. I want o showcase all my services. Integrate all the payment methods. The website should be mobile and tablet respnsive.

I need waitlist sign-ups from my ideal customer profile

Looking for an marketer or growth hacker to acquire waitlist sign-ups for our startup (Chest) without using paid advertising. Would like recommendations which you can then action to support Chest in obtaining these waitlist sign-ups. Sign-ups need to come from our ideal customer profile (high level - 22-40 yrs old, £30-80k income) such that our waitlist does not become a vanity metric. Looking for interesting ideas. Overview of the business and links to website / socials below. Chest is redefining how Millennials and Gen Z engage with pensions, solving the critical issue of pension under-saving by making pensions simple and saving effortless. For most young people, building sufficient retirement savings is a real challenge - not because of lack of intent, but because of a lack of understanding, engaging solutions and accessible capital. Traditional pension models fail to capture the attention of younger generations, leaving millions drastically unprepared for the future. Chest is changing that by integrating cashback rewards and saving automation into everyday life, providing a mechanism for seamless contributions. Beyond that, Chest will streamline pension management through consolidation and simplified investing, to remove barriers that make pensions feel complex and disconnected. By transforming pensions into an accessible, engaging and rewarding experience, Chest empowers users to seamlessly build their retirement savings and take control of their financial future. Our mission is clear - to make pensions simple and saving effortless - for Millennials and Gen Z. Website - joinchest.com Instagram - https://www.instagram.com/joinchest/ LinkedIn - https://www.linkedin.com/company/joinchest/

Business developer, leader generator required

We are looking for a long term business development role. Primary requirements to generate leads in UK. This can be phone appointments, zoom/teams based or face to face as well. Customer leads outside UK are also welcome. Product and Services are online based hence easy to address to customers all over the world. Software products sales/marketing experience required, online/offline selling any software would be useful. This job may also require frequent voice communication with clients, hence fluent English speaking skills are important. We are also looking for a long term Lead generation Expert. It’s for a software vendor client, hence software product and services sales experience required. Software development company looking for leads in UK public and private sector. Main responsibility is to look for software development projects and services. You can also bid if you have experience in public sector auction and public sector contract finder.

opportunity

FullStack Dev for Lovable AI + Supabase Service Marketplace

FullStack Dev for Lovable AI + Supabase Service Marketplace

Customer support & community manager

I’m looking for someone who can own both customer support and community growth. We have a passionate community of over 7,000 freelancers, and we want someone who can help us bring it to life... engage with members, create conversations, and represent what Plutio stands for. You’ll also handle support across live chat and email, making sure every user feels heard, helped, and part of something bigger.

Website overhaul

Project Overview: Established and growing trade services company needs an experienced web developer to create six professional, conversion-focused landing pages for our family of brands. We're the largest handyman team in Hertfordshire, expanding our successful business into specialized service branches. Required Pages: • I'm The Handyman (main brand) • I'm The Plumber • I'm The Electrician • I'm The Carpenter • I'm The Decorator • I'm The Flat Pack Guy Technical Requirements: • Mobile-responsive design • Fast loading speeds • SEO-friendly structure • Integration with existing booking system (Tradify) • Clean, modern design • Easy content management system • Cross-browser compatibility • Contact form integration • Quote calculator functionality Key Features Needed: • Service area map integration • Online booking/quote request system • Photo gallery sections • Testimonial displays • Pricing tables • Emergency call-out information sections • Cross-promotion between service pages • Contact forms • Social media integration (Instagram) Brand Guidelines: • Professional yet approachable aesthetic • Consistent branding across all pages with subtle variations for each service • Current website for reference: www.imthehandyman.co.uk Deliverables: • 6 fully responsive landing pages • Mobile and desktop versions • Source files • Basic SEO optimization • Documentation for content updates Required Skills: • Proven experience in creating high-converting landing pages • Strong portfolio of service-based business websites • Expertise in modern web development technologies • Understanding of UX/UI best practices • Experience with booking system integrations Timeline: Please provide estimated completion time with your proposal. About Us: We're a successful, family-run trade services business based in St Albans, Hertfordshire, with a strong reputation and growing customer base. This project is part of our strategic expansion into specialized service.

ECommerce platform setup with drop shipping

E-commerce Dropshipping Platform Project Brief Project Title: Multi-Vendor Dropshipping Platform for Service-Based Businesses 1. Introduction and Project Goals This project aims to develop a versatile and scalable e-commerce web platform that supports a multi-vendor dropshipping model, specifically tailored for businesses offering services. The platform will allow multiple vendors to list, manage, and sell their services online, while streamlining the order fulfillment process. A core focus is to deliver a user-friendly experience for both vendors and customers, fostering seamless transactions and efficient service delivery. The platform's design and user interface (UI) must adhere to specified branding guidelines. In addition to the web platform, the project includes making the platform accessible through a mobile application, leveraging a suitable SaaS provider. The primary goals of this project are to: Create a dynamic online marketplace that connects service providers with customers. Empower businesses to expand their reach and offer services online without the complexities of direct service delivery management in a traditional e-commerce sense. Provide customers with a centralized platform to discover, compare, and purchase a diverse range of services. Establish a robust, scalable, and secure platform that can accommodate growth in vendors, service offerings, and user traffic. Ensure the platform reflects the brand identity, enhancing brand recognition and customer trust. Extend platform accessibility to mobile users through a dedicated application. 2. Project Objectives To achieve the project goals, the following objectives have been defined: Platform Development: Develop a fully functional e-commerce platform with multi-vendor capabilities, choosing the most suitable platform (Magento, WooCommerce, or other). Implement vendor registration, profile management, and service listing functionalities. Create individual vendor dashboards for service and order management. Integrate a secure and reliable payment gateway system. Ensure the platform's architecture is scalable and optimized for performance. Vendor Features: Enable vendors to create and manage detailed service listings, including descriptions, pricing, availability, and relevant information. Provide vendors with tools to manage orders, communicate with customers, and track performance. Offer vendors reporting and analytics to monitor sales, revenue, and customer feedback. Customer Experience: Design an intuitive and user-friendly interface for service browsing, searching, and purchasing. Implement a secure and streamlined checkout process. Provide customers with account management features, including order history, saved information, and communication options. Branding and Design: Ensure the platform's visual design aligns precisely with the provided branding guidelines. Maintain a consistent and professional look and feel across the web platform and mobile application. Mobile Accessibility: Integrate the platform with a chosen SaaS mobile app provider to enable access to core functionalities on mobile devices (iOS and Android). System Integration: Integrate with necessary third-party services, such as payment gateways, and other relevant APIs. 4. Project Scope The project scope encompasses the following key areas: E-commerce Platform Development: Selection of the most appropriate e-commerce platform (Magento, WooCommerce, or other) based on project requirements, scalability needs, and budget. Customization and configuration of the chosen platform to meet the specific requirements of a multi-vendor service marketplace. Development of custom modules, plugins, or extensions as needed to extend platform functionality. Multi-Vendor Functionality: Implementation of vendor registration and profile management features. Development of vendor dashboards with tools for managing service listings, orders, and customer communication. Implementation of a system for managing vendor payouts and commissions. Service Catalog and Management: Development of a robust service catalog structure with categories, attributes, and search/filtering capabilities. Tools for vendors to create, edit, and manage service listings, including detailed descriptions, pricing, and media. Order Management and Fulfillment: Implementation of a streamlined order management system that handles order placement, processing, and fulfillment. Notification system to keep vendors and customers informed about order status.

Property Acquisition & Guest Management / Service Accommodation

Property Acquisition & Guest Management / Service Accommodation, I am looking for a freelancer to work for my service accommodation company. The tasks will be: - Sourcing deals through systems such as PropertyFilter, Property Market Intel, Virtually Landline, WhatsApp, LinkedIn - Learn our due-diligence process when acquiring properties - Cold-calling - Sending emails (introduction/follow-ups) - Guest management through systems such as Smobu, Airbnb, Booking.com, VRBO, Direct booking website. Must have experience with PropertyFilter, Property Market Intel, Channel Managers (ie Smobu). I'm looking for a freelancer who can commit to 6 hours per day of the week, a total of 30 hours max.

Inbound Sales Specialist

LeBern specializes in providing expert eviction support services to landlords and property managers. We help our clients navigate the eviction process efficiently and legally. As we continue to grow, we’re looking for a results-driven Inbound Sales Specialist to convert inbound calls into clients by educating them on our services and guiding them through the next steps. Job Responsibilities • Answer inbound calls from landlords and property managers seeking eviction assistance. • Listen to potential clients’ needs and assess how our services can help. • Explain our eviction support process clearly and persuasively. • Convert inbound inquiries into paying clients by building trust and demonstrating value. • Maintain accurate records of calls, leads, and conversions in our CRM system. • Follow up with potential clients who have expressed interest but haven’t signed up yet. • Stay up to date with landlord-tenant laws and company services. • Work closely with the operations team to ensure seamless client onboarding. Requirements • Previous experience in sales, customer service, or call center roles (preferably in legal services, real estate, or property management). • Strong communication and persuasion skills. • Ability to handle objections and guide clients toward a decision. • Comfortable working in a fast-paced, goal-oriented environment. • Basic knowledge of eviction processes is a plus (training provided). • Proficiency in using Hubspot CRM software or willingness to learn.

opportunity

Bid Writing for CCS Tech Services

We are seeking a skilled UK professional to manage and write bids for CCS Tech Services, specifically for Lots 3a, 4, and 5. The ideal candidate will have a strong background in bid management, demonstrating an understanding of the technical requirements and nuances of the CCS sector. Your role will involve crafting compelling proposals that align with our organizational goals and ensure compliance with all bid specifications. If you have a track record of successful bid submissions and can deliver high-quality work under tight deadlines, we want to hear from you!

Quick and dirty secure file share web app

Pretty simple, I need a web based app with 2 sides to it. My side where I upload a file (or multiple files) and once the file is uploaded, a share link and password is generated. On the customer side, the link takes the customer to a page where they enter the password. If the right password is entered, they're presented with a page where they can view and download the files which I uploaded. A few further details: -The upload page will ask for an email address and name of the customer -Upon uploading the files, the custopmer's name, email address, uploaded file names, share link, password and date & time of upload is added to a DB -When the customer downloads a file, the date & time of the download is added to the DB -Magic word is "honeybee" -App will be installed on fileshare.mydomain.com -Customer download page with password entry will be download.mydomain.com/link -You must include a header at the top of the download/customer page with room for my company name and logo -A login system to fileshare.mydomain.com is not required. I will create the subdomains and DB and I will provide you with FTP and phpMyAdmin access. All files and code must run from my server, there must be no external files/code that the app is depedent upon. Please don't ask for further details, I have provided all info here, I will simply accept your proposal and send you the FTP and DB logins. Do not use ChatGPT or any other AI platform to generate your response/proposal, I will ignore it. Delivery is expected within 4 days. Budget is £25. The app doesn't need to look great, it just needs to work.