Residential Property Manager LONDON BASED ONLY

Job Advertisement: Property Manager
Location: London NW2
Position Type: Part-Time (including weekends, potentially more hours)

About the Role
We are seeking an experienced and enthusiastic Property Manager to oversee a small portfolio of HMO (Houses of Multiple Occupation) properties with 40 rooms to manage.
The ideal candidate will live locally, have a proven track record in property management and lettings, understand the local area, have established relationships with local tradesmen, and be available to work limited hours on weekends.

Key Responsibilities

Property Management:

Oversee day-to-day operations of HMO properties.
Ensure properties are well-maintained and compliant with local regulations.
Coordinate repairs, maintenance, and inspections.
Handle tenant issues and resolve disputes efficiently.
Utilise property management software (Arthur), task management tools (Trello), and communication platforms (Slack and WhatsApp).

Lettings Management:

Manage the lettings process, including responding to enquiries and conducting viewings (including on weekends).
Advertise rooms on SpareRoom, Open Rent, and other portals.
Ensure all legal requirements are met.

Tenant Relations:

Serve as the primary contact for tenants, including rare out-of-hours emergency issues.
Manage keys
Handle tenant inquiries
Conduct regular property inspections and ensure tenant satisfaction.

Financial Management:
Prepare and manage property budgets with landlords
Coordinate with landlords regarding financial matters and property performance.

Local Knowledge:

Utilise extensive knowledge of the NW2 area to benefit property management and lettings.
Establish and maintain relationships with local tradesmen for efficient and reliable property maintenance.
Essential Qualifications and Skills

Experience:

Minimum of 3+ years of experience in property management and lettings.
Proven ability to manage multiple properties and tenants effectively.

Skills:

Excellent communication and interpersonal skills.
Strong organisational and problem-solving abilities.
Ideally proficient in property management software.
Ability to work independently and as part of a team.

Attributes:

High level of enthusiasm and motivation.
Strong attention to detail and a proactive approach.
Reliable, professional, and committed to delivering high standards of service.

Support Structure:
Separate admin support for deposits, contracts, managing tenant applications, checking rents, etc.

Desirable Qualifications and Skills
Local Expertise:

In-depth knowledge of the London NW2 area.
Established network of local tradesmen and service providers.

Benefits
Competitive hourly contract rate based on experience.
Opportunity to work with a supportive team (mostly remotely) with ample support available.
Landlord is very supportive and hands-on, available to answer questions and provide guidance.
Ongoing professional development and training opportunities.

How to Apply
If you meet the above criteria and are a detail-oriented individual with a passion for providing excellent service in a residential setting, we encourage you to apply for this exciting opportunity and send your CV and covering letter.

We look forward to hearing from you!

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