Freelance Jobs

IRELAND BASED - Place & manage advertizes on a directory

ONLY FOR IRELAND BASED PROFESSIONAL Ireland-based professional needed to create and manage classifieds on the VivaStreet directory. Responsibilities: craft compliant adverts respecting strict wording rules, publish listings, update monthly, and maintain the account using a new Irish phone number. Seeking reliable, detail-oriented candidate familiar with VivaStreet policies and local regulations. Ongoing monthly engagement with clear, timely communication and adherence to platform requirements.

Refine Existing WA Monogram for Instagram Profile

We have an existing WA monogram concept that is intended for use primarily as an Instagram profile image. The current design consists of a serif W and A placed side by side. The requirement is for the right-hand stroke of the W to merge into the left-hand stroke of the A so that the two letters flow together as a single, elegant monogram. Important: - We will supply the original editable WA source file. - This is not a request for a completely new logo concept. - The overall style, elegance and proportions of the existing design should be retained. - The goal is to create a refined custom WA monogram by redrawing the lettering where necessary. - The merged version should feel premium, timeless and suitable for a traditional auction house. Deliverables: - One or more refined monogram options showing different approaches to merging the W and A. - Vector artwork (AI/EPS/SVG). - Black and white versions. Please provide examples of previous monogram, lettermark or luxury brand identity work when applying.

Venue Sourcer

We're looking for a highly organised and driven person to help us identify outstanding venues for our rapidly growing community & hobby clubs across the UK. This is much more than simply searching online. We need somebody who is brilliant at researching locations and making smart decisions based on a strict set of criteria. You'll combine Google Maps, Street View, AI tools and good old-fashioned phone calls to find venues that are a perfect fit for our clubs. The ideal person will be fantastic at surveying areas using Google Maps and Street View, assessing things like accessibility, parking, safety, surrounding businesses and the overall suitability of the location. You'll be comfortable using AI tools such as ChatGPT to help inform your decision-making and uncover options that others might overlook. You'll also need to be confident picking up the phone and speaking with venue managers to gather information, ask questions and confirm details. We're looking for somebody who is proactive, highly organised and enjoys solving problems rather than simply following instructions. Previous experience in venue sourcing, event planning, hospitality, commercial property or location research would be beneficial, but attitude, initiative and attention to detail are more important than previous experience. When applying, please tell us why you think you'd be a great fit. We're looking for someone who takes pride in finding the very best option, not just the first one.

Two guest posts on Lawyer/Attorney blogs

Seeking two guest post placements on reputable attorney or lawyer blogs (Domain Authority 30+). Posts must appear on practice-specific, professionally maintained sites and require prior approval of chosen placements. I will supply finalized content for both articles; bidder must confirm eligibility of target sites, verify DA metrics

Newspaper article custom a4

I need a designer to layout a newspaper article for me. I have the article written and the photos, I just need a designer to layout everything for me.

Need Help Confirming and Organizing Scheduled Calls This Week

I already have a list of leads and pending calls — I just need someone to help tighten the schedule and confirm times. You’ll be: - messaging contacts with pre-written notes - confirming availability for scheduled calls - keeping everything updated in a simple tracker No selling involved, just coordination so nothing slips through. Deliverable: A clean, confirmed call schedule with all responses tracked properly.

Theme park concept colour illustration

looking for some one to produce illustrations of possible theme park feature,zoo animal enclosures,play grounds?

SEO Content Writer Needed for Landing Pages

We are looking for an experienced SEO content writer to create well-structured landing page content that balances SEO performance, user intent, and booking-driven messaging. The role focuses on commercial and transactional pages, including: City pages Area/neighbourhood pages Property listing pages Apartment-type landing pages (studio, 1-bedroom, etc.) Responsibilities The selected writer will be responsible for: Writing original, SEO-optimised transactional content Structuring content for high scannability and mobile-first user experience Addressing both commercial and informational search intent Creating content that supports Google AI Overviews and "People Also Ask" (PAA) visibility Integrating primary and secondary keywords naturally without over-optimisation Following content briefs while maintaining a consistent brand voice and high editorial standards Requirements Proven experience writing SEO landing pages for travel, hospitality, real estate, or similar industries Strong understanding of search intent, on-page SEO, and content hierarchy Ability to write engaging, conversion-focused copy that drives enquiries and bookings Familiarity with semantic SEO and modern search best practices Excellent English writing and editing skills Project Details Project Type: Freelance (Ongoing/ Long-term Collaboration) Volume: Multiple landing pages per month Industry: Travel & Serviced Apartments If you have experience creating high-performing SEO landing pages that rank well and convert users into customers, we'd love to hear from you.

Part-Time Freelance Spanish Speaking Sales Professional

We have an exciting part-time opportunity for an experienced native Spanish speaking freelance sales professional to join our B2B business development agency. The role will require flexible working on a retainer of 10 hours per month. Initially, the workload is expected to be approximately 15 minutes per day, Monday to Friday, however this may increase as the project develops and call volumes grow. The successful candidate will need to be available to work evenings in Spain where required, to accommodate clients and prospects across South America. This is an on-going project and there is the potential for more hours depending on client projects. We are a UK-based business development agency with global clients. We support our clients' marketing departments by helping them improve the quality of the leads they generate for sales. We qualify existing leads to identify genuine sales opportunities and support business development through prospecting and outreach activities. We are specifically looking for a native or fluent Spanish speaker, ideally based in Spain, who can confidently engage with prospects across both Spain and South America, with a particular focus on South American markets. Our clients operate across a variety of industries, making the work diverse and interesting, but requiring the ability to manage multiple projects and adapt quickly to different business sectors. We all work remotely and offer flexibility around working patterns. We offer a supportive working environment, but we also have high expectations. We pride ourselves on delivering exceptional service and results to our clients and look for team members who share that commitment. If you have a background in sales and are looking for something a little different, we'd love to hear from you. Job Duties: Using VoIP software for telephone calls and creating and sending email introductions to prospects: Secure high-quality sales opportunities on behalf of our clients. Conduct outbound calls with prospects across Spain and South America. Develop and maintain professional relationships with client prospects. Represent our clients professionally and deliver an exceptional prospect experience. Proactively contribute ideas and feedback to improve prospecting processes and campaign performance. Report on activity and outcomes. Attend Microsoft Teams meetings with clients as required. Experience and Essential Skills Required Native Spanish speaker with excellent spoken and written Spanish. Minimum 3 years' experience in a sales or business development role. Proven confidence and success in cold calling and outbound prospecting. Demonstrable track record of achieving results within a B2B sales environment. Excellent written and verbal communication skills. Professional, friendly and client-focused approach. Strong relationship-building skills and ability to act as an extension of the client's team. Positive and professional telephone manner. Understanding of effective sales techniques and lead qualification processes. Strong administrative and organisational skills. Essential experience using HubSpot CRM. Comfortable learning new systems and technology. Ability to work independently and manage a flexible workload.

Crypto Website, X and Discord Content Plan

I need a one-time content strategy review for CryptoPeeker, a crypto market activity research feed. CryptoPeeker helps users discover unusual crypto market activity and investigate it for themselves. This is research, positioning and content planning work only. Deliverables: 1. Review the CryptoPeeker website and X/Twitter profile. 2. Suggest clearer positioning for crypto users. 3. Create a 14-day X/Twitter content plan. 4. Write 10 X/Twitter post drafts. 5. Suggest 5 Discord onboarding or retention improvements. 6. Suggest improvements to the website and Discord journey to help interested visitors understand the product and decide whether to join. 7. Provide a short written summary of the strongest messaging angles. Important: CryptoPeeker is research only. It is not financial advice, not a buy/sell signal group, not a pump group, and not a guaranteed-profit project. No bots, fake followers, mass DMs, spam, artificial engagement, paid reviews, posting on my behalf, account access, or platform manipulation. This is a one-time strategy/content project. If the work is strong, there may be more content strategy work later.

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Outbound Sales Caller Needed

I am looking for an experienced outbound sales caller to contact short-term rental management companies and holiday let operators across the UK. The purpose of the calls is to introduce our software platform, Invoxis, which helps property managers automate owner statements, financial reporting and month-end processes. Responsibilities: Call a supplied list of prospects Speak with business owners or decision makers Briefly explain the software and key benefits Identify interest and qualify prospects Book demonstrations or follow-up calls Record outcomes and notes for each call Ideal candidate: Fluent English speaker (UK preferred) Experience in B2B cold calling Confident speaking with business owners Professional and friendly approach Able to handle objections and gatekeepers Please include: Your cold-calling experience Number of calls you can make per day Whether you have experience booking appointments Examples of similar projects Initially this is a small test project, but there is potential for ongoing work if results are good. Please quote your price based on either: 200 calls, or An hourly rate I will provide the prospect list and a script.

Motion Graphics Intro Video for My Professional Profile

I am looking for a talented motion graphics designer/video editor to create a high-quality, professional intro video for my personal brand and online profiles (LinkedIn, freelancing platforms, portfolio websites, etc.). I have a reference video that demonstrates the style, quality, and overall feel I am looking for: Reference Video: https://www.dropbox.com/scl/fi/myemmsg4pnqmtgvvdffje/PROLINX-MOD-1080.mp4 rlkey=ff1b1k8j6yxk0zqliww3b1wtx&e=3&dl=0 Requirements: Duration: Up to 1 minute (preferably 30–60 seconds) Premium and modern motion graphics Smooth animations and transitions Professional corporate/personal branding style High-quality visual effects and typography Suitable for LinkedIn, freelancing platforms, and portfolio introductions Custom design (not a basic template edit) Final delivery in Full HD (1080p) or higher What I Will Provide: My name, title, and professional information Logo (if needed) Text/content for the video Additional branding assets if required What I Need From You: Examples of similar motion graphics work Estimated delivery time The budget is flexible for the right freelancer who can deliver exceptional quality. If you have experience creating premium personal branding or corporate motion graphics videos, I would love to see your portfolio. Looking forward to your proposals.

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Email Signatures

We already have all branding assets available, including company logos, accreditation logos, brand colours and contact information. The signature must be professionally designed, mobile-friendly and render correctly across Outlook Desktop, Outlook Web, Gmail and Apple Mail. We require full ownership of the final design and source HTML upon completion. Subscription-based platforms are not suitable for this project. Requirements Bespoke corporate design (not template-based) Fully coded HTML email signature Compatible with Outlook Desktop, Outlook Web, Gmail and Apple Mail Mobile-responsive design Incorporation of company branding and accreditation logos Source HTML files provided on completion Full ownership of final design and code transferred upon completion Up to 3 rounds of revisions Installation guidance for Microsoft 365/Outlook Preferred Experience Corporate branding and design experience Demonstrable Outlook email signature expertise Construction, engineering, healthcare or professional services sector experience Experience creating signatures for businesses working with NHS, public sector or blue-chip clients Application Requirements Please provide: Examples of previous HTML email signatures you have designed and coded Screenshots showing signatures rendered in Outlook Desktop (not just design mock-ups) Mobile and desktop testing screenshots Estimated delivery timescale We are looking for a premium, professional result that reflects the quality of our brand and showcases our industry accreditations appropriately.

Create automated planning application spreadsheet

I am looking for someone to create an automated spreadsheet/report that pulls the previous week’s UK planning applications from the UK PlanIt data/API. The purpose of the report is to help identify potential trade opportunities for builders, loft conversion companies, kitchen/renovation firms, roofers and other home improvement trades. I need the spreadsheet to be refreshable each week, so I can update it with the latest planning applications and then export or share the data with ChatGPT for analysis. What I need is a spreadsheet system, ideally in Google Sheets or Excel, that can: 1. Pull planning application data from UK PlanIt. 2. Refresh the report weekly to show the previous 7 days of applications. 3. Cover all UK counties / planning areas, not just one local authority. 4. Handle multiple planning authorities within each county where needed. 5. Pull clean, structured data into a spreadsheet. 6. Allow me to filter by county, planning authority, date, application type and likely trade opportunity. 7. Create summary tabs that make the data easy to review. 8. Be simple enough for a non-technical user to refresh each week. **Important functionality required:** The spreadsheet should include: * A refresh button or clear refresh process. * A date range selector, ideally defaulting to the last 7 days. * County / area filtering. * Planning authority filtering. * Keyword filtering for relevant trade opportunities. * Automatic categorisation where possible, for example: * Extensions * Loft conversions * Garage conversions * Renovations/refurbishments * Kitchens * Roofing * Outbuildings * Commercial fit-outs * Other building works * A clean export tab that can be copied into ChatGPT for analysis. * Basic error handling if the API limit is reached or if a request fails. * A simple instruction tab explaining how I refresh and use the report. **Suggested spreadsheet tabs:** 1. **Instructions** Simple user guide explaining how to refresh the data and use the spreadsheet. 2. **Settings / Control Panel** Date range, counties/areas to include, keywords, refresh controls and any API settings. 3. **Raw Planning Applications** The unedited data pulled from PlanIt. 4. **Cleaned Applications** Clean version of the data with standardised columns. 5. **Trade Categorisation** Applications categorised by likely trade relevance. 6. **County Summary** Number of opportunities by county and trade type. 7. **Planning Authority Summary** Number of opportunities by local authority. 8. **ChatGPT Export** A clean tab designed specifically so I can copy/export the data and ask ChatGPT to analyse it. **Required data fields:** Where available from PlanIt, I would like the spreadsheet to include: * Application name/reference * Planning authority * County / area * Application start date * Address * Description * Application type * Development type * Status * Decision, if available * Applicant / agent details, if available * Link to planning application * Latitude / longitude, if available * Last scraped / last changed date * Suggested trade category * Opportunity score, if possible **Trade opportunity scoring:** Ideally, I would like a simple scoring system to highlight the best opportunities. For example: * High relevance: extension, loft conversion, conversion, major renovation * Medium relevance: alterations, outbuildings, roof works, garage conversion * Low relevance: tree works, signage, minor admin applications, discharge of conditions I am happy for the freelancer to suggest the best scoring approach. **Technical requirements:** The freelancer should be comfortable working with: * APIs * Google Sheets Apps Script and/or Excel Power Query * CSV/JSON data imports * Pagination * Rate limits * Data cleaning * Building refreshable dashboards/reports The PlanIt API has paging and request limits, so the system must be built responsibly and should not rely on one huge request. **End goal:** Each week I want to be able to refresh the spreadsheet, see the latest planning applications across all counties, identify the best trade opportunities, and then ask ChatGPT to analyse the data by county, trade type and opportunity quality. **Deliverables:** 1. A working Google Sheet or Excel workbook. 2. Automated or semi-automated weekly refresh process. 3. All required tabs and filters. 4. Clean data structure ready for ChatGPT analysis. 5. Simple instructions for use. 6. A short handover call or written walkthrough. 7. Notes on any limitations of the PlanIt API or recommended future improvements. **Please include in your response:** * Whether you recommend Google Sheets or Excel for this. * Examples of similar API/spreadsheet automation work. * How you would handle all counties and multiple planning authorities. * How you would manage API limits and pagination. * Estimated delivery time. * Fixed price quote.

OCEANBEAT SEO AUDIT – TEST PROJECT (€100) IMPORTANT

We are not looking for a standard SEO freelancer. We are looking for an SEO specialist who can prove that they are capable of analyzing, prioritizing and improving a complex tourism, travel and ticketing business. This project is a paid test project and may lead to a long-term collaboration. Payment: €100 fixed price Deadline: 24 hours after assignment. Goal: We want to evaluate whether you can independently identify the most important opportunities and problems for Oceanbeat and create a practical action plan. ========================= ABOUT OCEANBEAT Oceanbeat is one of the best-known boat party companies in Ibiza. Products: • Boat Party Ibiza • Sunset Boat Party Ibiza • Formentera Excursions • Dinner Experiences Markets: • Spain • UK • France • Italy • Germany • USA • Netherlands ========================= AVAILABLE DATA We already have access to: • Google Search Console • Google Analytics • SEMrush • Google Business Profile • WordPress • Historical Google Ads data • Internal keyword research • Internal competitor research • Internal market research Important: We have already performed extensive analysis ourselves. The purpose of this audit is to compare your findings with our own research. ========================= APPLICATION QUESTIONS Please answer before being selected: 1. How many years of SEO experience do you have? 2. Have you worked in: • Tourism • Travel • Activities • Events • Ticketing • Leisure industries Please provide examples. 3. What are your three most successful SEO projects? For each project explain: • Starting point • Actions taken • Results achieved 4. Which SEO tools do you use? 5. Which tool subscriptions do you personally own? Please specify: SEMrush: • Pro • Guru • Business • Enterprise Ahrefs: • Lite • Standard • Advanced • Enterprise Additional tools: • Screaming Frog • Sitebulb • SurferSEO • Clearscope • Google Search Console • Google Analytics • Google Business • Others 6. Do you own paid licenses? Yes / No Please specify. 7. Which SEO tools do you use daily? 8. Which AI tools do you use? • ChatGPT • Gemini • Claude • Perplexity • Others ========================= TEST PROJECT Please analyze: 1. Major SEO problems 2. Major SEO opportunities 3. Main competitors 4. Key countries 5. Main keywords 6. Long-tail keywords 7. AI search opportunities 8. Visibility across: • Google • Google Maps • Google Business • ChatGPT • Gemini • Perplexity ========================= TECHNICAL SEO Please review: • Redirects • Redirect Chains • hreflang • Canonicals • Sitemap • Robots.txt • Indexation • Core Web Vitals • Mobile Performance • Image Optimization • Internal Linking • Broken Links • 404 Errors ========================= LOCAL SEO Please analyze: • Google Business Profile • Reviews • Photos • Videos • Google Posts • Local Rankings ========================= AI SEARCH ANALYSIS Please analyze visibility in: • ChatGPT • Gemini • Perplexity • Google AI Overviews For searches such as: • Boat Party Ibiza • Ibiza Boat Party • Sunset Boat Party Ibiza • Formentera Boat Trip Ibiza • Ibiza Activities • Ibiza Excursions • Ibiza Experiences • Ibiza Day Trip • Ibiza Sunset Cruise • Ibiza Party Cruise • Ibiza Open Bar Boat Party • Ibiza All Inclusive Boat Party ========================= DELIVERABLE Maximum 5 pages. No generic reports. Include: 1. Top 10 problems 2. Top 10 opportunities 3. Top 10 competitors 4. Top 10 keywords 5. Top 5 countries 6. Priority roadmap 7. 30-day plan 8. 90-day plan ========================= BONUS QUESTION What are the three actions that would generate the highest additional revenue for Oceanbeat within the next 30 days? Please explain your reasoning. ========================= EVALUATION We evaluate: • Analysis quality • Prioritization skills • Ibiza market understanding • Tourism SEO understanding • AI search understanding • Practical implementation • Revenue focus ========================= LONG-TERM OPPORTUNITY Outstanding candidates may be offered a long-term position as SEO Manager for Oceanbeat.

Member Engagement & Relationship Manager (Outbound Calling)

Member Engagement & Relationship Manager (Outbound Calling) **Location:** Remote **Hours:** Flexible (Initial project basis with the potential for ongoing work) **Company:** Beaufort Private Equity About Us Beaufort Private Equity is a private members' club focused on connecting sophisticated and high-net-worth investors with private investment opportunities, education, events, and industry insights. We have a community of over 1,000 members and pride ourselves on being a highly relationship-driven business. Unlike many organisations, we believe in building genuine relationships with our members and maintaining personal communication wherever possible. We are now seeking an experienced and professional individual to help us reconnect with members, strengthen engagement, and ensure our community continues to receive a high level of personal service. The Role This is **not a sales role**. You will be contacting existing members who have previously registered with Beaufort Private Equity. Some members may have become less engaged over time, unsubscribed from communications, changed email addresses, or simply not spoken with us for a while. Your role will be to reconnect with these members, understand their current situation, gather feedback, update records where required, and help strengthen relationships within our investor community. You will be representing Beaufort and therefore must be able to communicate professionally and confidently with business owners, investors, entrepreneurs, and senior professionals. Responsibilities * Reconnect with existing members in a friendly, professional manner. * Update member contact information where required. * Understand why members may have disengaged from communications. * Gather feedback and insights from members. * Reintroduce members to our weekly updates, events, and communications. * Identify members who would welcome further contact from our team. * Maintain accurate call notes and CRM records. * Represent the Beaufort brand professionally at all times. * Escalate any opportunities, concerns, or member feedback to the team where appropriate. What Success Looks Like The successful candidate will help us: * Re-establish contact with existing members. * Improve member engagement and communication. * Ensure member records remain accurate and up to date. * Identify members who would welcome further conversations with our team. * Gather valuable feedback to help us improve our member experience. * Strengthen relationships within our investor community. This is a quality-focused role rather than a volume-based calling position. We value meaningful conversations over call numbers. What We're Looking For We are specifically seeking someone who has: * Strong outbound calling experience. * Excellent communication, rapport-building, and listening skills. * A warm, professional, and relationship-focused approach. * Confidence speaking with business owners, investors, entrepreneurs, and senior decision-makers. * Experience using CRM systems and maintaining accurate records. * A proactive attitude and the ability to work independently. Highly Desirable Experience Experience within any of the following sectors would be advantageous: * Financial Services * Wealth Management * Private Equity * Investment Firms * Investor Relations * Membership Organisations * Professional Services * Business Coaching or Consulting Important This role is focused on relationship building, member engagement, and client care. We are **not** looking for aggressive salespeople or script-readers. We are looking for someone who can build rapport quickly, hold intelligent conversations, make people feel valued, and represent our business professionally. Application Requirements To help us identify the most suitable candidates, please include the following in your proposal: 1. A brief overview of your outbound calling experience. 2. Details of any experience working with investors, financial services firms, wealth management businesses, membership organisations, or professional services companies. 3. Examples of member engagement, client retention, reactivation, or relationship-building projects you have worked on. 4. Your expected hourly rate. 5. Your availability over the next four weeks. 6. How many quality outbound calls you would typically expect to complete per hour. 7. A short voice recording (1–2 minutes) introducing yourself and explaining why you would be suitable for this role. ### Important Please start your proposal with the words: **MEMBER ENGAGEMENT** Applications that do not follow this instruction may not be considered. We are looking for someone who genuinely enjoys building relationships and creating positive experiences for members, rather than someone focused purely on making sales calls.

Mid-Weight InDesign Artworker: 24-Page Booklet Updates

Mid-Weight InDesign Artworker: 24-Page Booklet Updates (Fixed-Fee) Project Overview: I am an agency owner looking for a reliable, precise freelance artworker for a straightforward print layout project starting next week (w/c 29th June). I have a fully approved, premium 24-page A5 booklet template built in Adobe InDesign. Your job will be to update two existing versions and flow new content into two new versions using my exact master template. Scope of Work: You will be working with fully packaged InDesign files. Task 1: Minor text amends (updating dates only) on two existing 24-page booklets. Task 2: Dropping new copy, local info, and imagery into the existing layout to create two new 24-page booklets. Required Deliverables: Print-ready PDFs for all four booklets (matching the existing bleed and crop mark settings). A final, fully packaged folder containing the updated editable files, fonts, and linked images. Strict Guidelines: This is an artworking job, not a creative redesign. You must stick rigidly to the existing grid, typography, font sizes, margins, and styling without altering the master layout. Images must be correctly scaled, cropped to fit existing frames, and set to CMYK for print. You must have a strong understanding of print setup. Timeline & Budget: Budget: £180 (Fixed Project Fee). Please do not bid if you cannot accommodate this fixed rate. Start Date: The new copy will be supplied the week commencing 29th June, and the project will kick off then. How to Apply: Please provide a link to your portfolio or attach 2–3 examples of strict layout, multi-page, or artworking projects you have completed. Important: To prove you have read this brief in its entirety and are not an automated bidder, please start your proposal with the word "Booklet". Proposals that do not start with this word will be instantly declined.

House extension

I am looking for a person to prepare architectural drawings for a house extension, which I can submit to the local council in the UK. I will provide: • photos / views of the existing building • a concept of the proposed extension The drawings are required for planning application purposes (UK planning submission).

IT support Analyst M365/Google Workspace

Job Title: IT Support Specialist (Managed Services) Employment Type: Managed Service Location: Remote The analyst have to be available Monday-Friday 07:00–19:00 BST. About the Role We are seeking a customer-focused IT Support Specialist to deliver remote managed IT support services across Google Workspace and Microsoft 365 environments. This role is responsible for providing end-user support during extended business hours, managing identity and access requests, administering collaboration platforms, supporting mobile device management (MDM), and ensuring a consistent, high-quality user experience. The successful candidate will work within a managed services framework, adhering to agreed service level agreements (SLAs), maintaining accurate documentation, and proactively identifying opportunities for service improvement. Working Hours Provide remote support coverage during extended business hours. Participate in scheduled shift rotations to ensure continuous service availability. Support priority incidents and service requests in accordance with defined SLAs and escalation procedures. Provide occasional out-of-hours support for critical business incidents, as required. Key Responsibilities End-User Support Deliver Level 1 and Level 2 remote technical support for end users. Log, categorize, prioritize, and resolve incidents and service requests through the IT service management platform. Provide timely communication and status updates to users and stakeholders. Troubleshoot issues related to operating systems, productivity applications, collaboration tools, and endpoint devices. Escalate complex issues to specialized support teams when necessary. Identity and Access Management Manage user identities and access across Google Workspace and Microsoft 365. Execute Joiner, Mover, and Leaver (JML) processes, including: User account provisioning and deprovisioning Role and permission changes License allocation and recovery Group membership administration Support password resets, multi-factor authentication (MFA), and account recovery processes. Ensure compliance with security and access governance policies. Collaboration Platform Administration Administer and support Google Workspace and Microsoft 365 services, including: Gmail and Microsoft Outlook Google Drive and OneDrive Google Meet and Microsoft Teams Shared mailboxes and distribution lists SharePoint Online and Shared Drives Configure, maintain, and troubleshoot: Email forwarding Mail flow issues Inbox and transport rules Shared mailbox access Calendar permissions and delegation Mobile Device Management (MDM) Administer and support MDM solutions for corporate devices. Enroll, configure, and maintain Android, iOS, Windows, and macOS devices. Apply security policies, compliance settings, and conditional access controls. Troubleshoot device enrollment, synchronization, and application deployment issues. Perform remote device actions, including lock, wipe, and compliance remediation. Service Management Meet or exceed contractual SLAs and key performance indicators (KPIs). Maintain accurate ticket documentation, asset records, and support procedures. Develop and update knowledge base articles and standard operating procedures. Identify recurring issues and recommend service improvements. Collaborate with customer stakeholders and internal teams to ensure service excellence. Required Skills and Experience Minimum 3 years of experience in an IT support, service desk, or managed services environment. Hands-on administration experience with Google Workspace and Microsoft 365. Experience managing Joiner, Mover, and Leaver processes. Strong understanding of identity and access management principles. Experience troubleshooting email systems, forwarding rules, and mailbox configurations. Practical experience with MDM platforms such as Microsoft Intune, Google Endpoint Management, Jamf, or equivalent solutions. Familiarity with ITSM platforms such as ServiceNow, Jira Service Management, Zendesk, or Freshservice. Strong knowledge of Windows, macOS, Android, and iOS environments. Understanding of ITIL service management principles. Excellent verbal and written communication skills in English. Preferred Qualifications Microsoft 365 Certified: Endpoint Administrator Associate Google Workspace Administrator Certification ITIL Foundation Certification Experience supporting hybrid cloud environments Key Competencies Strong customer service orientation Excellent troubleshooting and analytical skills Ability to work independently in a remote environment Strong organizational and time management skills Attention to detail Ability to manage multiple priorities effectively Commitment to continuous improvement and service excellence

Windows 11 installer for old VB6 Programme

Create a Windows 11 installer for a legacy Visual Basic 6 application. You will analyze the provided VB6 source to identify ActiveX controls, DLLs, OCX files and database drivers, then build a modern installer (Inno Setup or Advanced Installer preferred) that handles UAC elevation, 32-bit subsystem registration, and Side-by-Side dependency isolation. Deliver installer scripts, packaged binaries, and verify installation on a clean Windows 11 test machine. Fixed-price proposal with timeline and cost.